Terms of Service

Doctor's Journal — Last updated: 16 June 2026

Welcome to Doctor's Journal. By using this application, you agree to the following terms and conditions. Please read them carefully before using the app.

Use Licence

Doctor's Journal grants you a limited, non-exclusive, non-transferable, revocable licence to use the application for personal, non-commercial purposes. This licence is for your individual use only and does not extend to any commercial, clinical, or institutional use.

You may not:

• Copy, modify, or distribute the application or any part of it
• Reverse engineer, decompile, or disassemble the application
• Use the application for any commercial purpose
• Sublicense, sell, or transfer your access to the application
• Use the application in any way that violates applicable laws or regulations

Medical Disclaimer

This application is designed to help you record and organise information from your medical appointments. It is a personal health journal and organisational tool only. The AI-generated summaries, transcriptions, and any other content produced by the application are provided for your convenience and should not be relied upon as medical advice.

• Always consult your doctor or qualified healthcare professional for medical advice.
• Never disregard professional medical advice or delay seeking it because of information in this app.
• AI-generated summaries may contain errors or omissions. Always verify important information with your healthcare provider.
• In a medical emergency, call 111 (New Zealand) or your local emergency number immediately.
• Do not use this application to make decisions about medication changes, treatments, or diagnoses.

Limitation of Liability

To the maximum extent permitted by New Zealand law, Doctor's Journal and its developers, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data or health records
• Errors or inaccuracies in AI-generated content, transcriptions, or summaries
• Any actions taken or not taken based on information in the application
• Interruptions, delays, or failures in the application's services
• Unauthorised access to your data resulting from circumstances beyond our reasonable control

Our total liability to you for any claim arising from the use of the application shall not exceed the amount you have paid for the application in the twelve months preceding the claim.

User Responsibilities

As a user of Doctor's Journal, you are responsible for:

• Maintaining the confidentiality of your account credentials
• Ensuring the accuracy of information you enter into the application
• Regularly backing up your data using the built-in backup feature
• Obtaining consent from all parties before recording any medical appointment
• Complying with all applicable laws regarding audio recording in your jurisdiction
• Keeping your device secure and up to date with the latest security patches
• Notifying us immediately of any unauthorised use of your account

Acceptable Use

You agree to use Doctor's Journal only for its intended purpose as a personal medical journal. You must not:

• Use the application to store or transmit any content that is unlawful, harmful, or objectionable
• Attempt to interfere with or disrupt the application or the third-party services it relies on
• Use the application to record individuals without their knowledge or consent where required by law
• Share your account or access credentials with others
• Use automated systems or software to access the application in an unauthorised manner
• Attempt to bypass any security measures or access controls

Subscriptions

Doctor's Journal offers an optional Premium subscription that unlocks unlimited usage of recordings, providers, doctors, medications, document scans, test results, recurring tests, and cloud backup. The free tier of the app is available without any subscription.

• Length: Monthly auto-renewing subscription (1 month per period).
• Price: Shown in the app at the time of purchase, in your local currency. Apple (iOS) or Google (Android) process the transaction and the exact price is determined by the App Store / Google Play storefront for your country.
• Auto-renewal: Premium subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. Payment will be charged to your Apple ID or Google Play account at confirmation of purchase.
• Free trial: Doctor's Journal does not currently offer a free trial. If a trial is offered in the future, any unused portion of a free trial period will be forfeited when you purchase a subscription.
• Managing your subscription: You can view, change, or cancel your subscription at any time from your device:
  • iOS: Settings → [your name] → Subscriptions → Doctor's Journal Premium
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions
• Refunds: Refund requests are handled directly by Apple or Google according to their respective policies. We are unable to issue refunds. For App Store purchases, request a refund at reportaproblem.apple.com. For Google Play, request via the Play Store order history.
• Cancellation effect: Cancelling stops the next auto-renewal but does not refund the current period. You retain Premium access until the end of the period you have already paid for. No partial refunds are issued for unused time.
• Restore purchases: If you reinstall the app or switch devices, use the “Restore Purchases” button on the paywall screen to recover your Premium access.
• Apple terms: Subscriptions purchased through the App Store are also governed by Apple's Standard End User Licence Agreement (EULA): apple.com/legal/internet-services/itunes/dev/stdeula/

Termination

We reserve the right to suspend or terminate your access to Doctor's Journal at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to:

• Violation of these Terms of Service
• Engaging in fraudulent or illegal activity
• Abusing the AI processing services (exceeding rate limits or submitting inappropriate content)
• Any conduct that we determine, in our sole discretion, to be harmful to other users or the service

You may terminate your account at any time by using the Delete Account feature in the app settings. Upon termination, your locally stored data will be permanently deleted. Encrypted backups in your cloud storage must be removed by you separately.

Changes

We may revise these Terms of Service at any time. When we make changes, we will update the “Last updated” date at the bottom of this page and notify you within the app. Your continued use of Doctor's Journal after any changes constitutes acceptance of the updated terms.

If we make material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect. If you do not agree with the updated terms, you should stop using the application and delete your account.

Contact

If you have any questions about these Terms of Service, please contact us at:

mydoctorsjournal@gmail.com